This Privacy Policy explains how ari303 collects, uses, stores, and protects your personal data when you register an account or use any service on the Platform. We are committed to handling your information with transparency, care, and full respect for your rights as a user.
ari303 ("the Platform", "the Operator", "we", "us", "our") operates the online gaming and sports betting platform accessible at https://ari303.asia. In the course of providing our services to registered players across Malaysia and other permitted jurisdictions, we collect and process certain categories of personal data.
This Privacy Policy ("Policy") sets out in full and transparent terms: what personal data we collect, on what legal basis we collect it, how we use it, with whom we may share it, how long we retain it, and what rights you hold in relation to your data. This Policy applies to all interactions with the Platform, including account registration, identity verification, deposits and withdrawals, customer support communications, and general Platform use.
This Policy should be read alongside our Terms and Conditions, which govern your use of the Platform and form part of the overall agreement between you and ari303. By creating an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
Language Note: This Privacy Policy is provided in English. The English version is the authoritative version and shall prevail in the event of any ambiguity or discrepancy arising from any translation provided for convenience purposes.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
ari303 collects Personal Data across several categories, depending on your level of engagement with the Platform. The following table summarises the key data categories, specific data points, and the primary purpose for which each is collected:
| Category | Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / Passport / Driver's Licence number | Account registration, KYC compliance, age verification (21+) |
| Contact Data | Email address, mobile phone number, residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru) | Account communications, customer support, regulatory correspondence |
| Financial Data | Payment method details, transaction history (deposits/withdrawals), MYR amounts, e-wallet account references (Touch 'n Go, GrabPay, Boost, Maybank, CIMB, DuitNow) | Payment processing, AML compliance, fraud prevention, payout verification |
| KYC Documents | Copies of government ID, proof of address documents, selfie photographs | Identity verification, regulatory compliance, withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, wagering activity, bet history, session duration, pages visited | Responsible gambling monitoring, service improvement, personalisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket history | Quality assurance, dispute resolution, compliance records |
Note on Sensitive Data: ari303 does not intentionally collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, or health information unless specifically required by our regulatory or responsible gambling obligations — for example, where a player discloses a gambling-related health concern in connection with a self-exclusion request.
Personal Data is collected through the following channels and interactions:
ari303 processes Personal Data only where a valid legal basis exists. The applicable legal bases for our processing activities are as follows:
ari303 uses the Personal Data we collect for the following purposes:
Purpose Limitation: ari303 will not use your Personal Data for any purpose materially different from those described in this Policy without first providing notice and, where required, obtaining your consent.
ari303 does not sell, rent, or trade your Personal Data to any third party. We may, however, share your data with the following categories of recipients where strictly necessary and in accordance with applicable law:
We engage trusted third-party service providers to assist with specific operational functions, including identity verification (KYC) providers, payment processors supporting Malaysian payment infrastructure, IT infrastructure and cloud hosting providers, and fraud detection services. All service providers are contractually bound to process your data only for the purposes specified by ari303 and in accordance with applicable data protection standards.
ari303 may disclose Personal Data to our gaming licence authority, financial intelligence units, law enforcement agencies, or other competent regulatory bodies where required to do so by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, sale of assets, or other corporate reorganisation, your Personal Data may be transferred to a successor entity, subject to that entity assuming the obligations of this Privacy Policy or providing equivalent protections.
No Sale of Data: ari303 strictly prohibits the sale of player Personal Data to advertising networks, data brokers, or any commercial third party for their own marketing or profiling purposes. Your data is not, and will not be, monetised in this manner.
ari303 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our data disposal procedures, unless a legal hold or regulatory requirement mandates continued retention.
ari303 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own login credentials. If you suspect that your ari303 account has been compromised, please contact our support team via live chat immediately.
The ari303 Platform uses cookies and similar tracking technologies to enable core platform functionality, maintain session states, analyse traffic, and improve the player experience. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They enable session management, authentication, and security functions. They cannot be disabled without materially impairing your ability to use the Platform. No consent is required for strictly necessary cookies.
Functional cookies remember your preferences — such as language settings, currency display (MYR), and layout choices — to provide a consistent and personalised experience. These are enabled by default but may be adjusted through your browser settings.
Where you consent, analytics cookies collect aggregated, anonymised data about how players interact with the Platform — including pages visited, session durations, and features used. This data is used solely to improve the Platform and is not associated with your individual identity.
You may manage cookie preferences through your browser settings at any time. Note that disabling certain categories of cookies may affect the functionality of specific Platform features. ari303 does not currently serve third-party advertising cookies.
As a Data Subject, you hold a number of rights in relation to the Personal Data that ari303 holds about you. These rights are summarised below. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will endeavour to respond to all valid requests within thirty (30) calendar days.
You may request a copy of the Personal Data we hold about you, along with information about how it is being used and shared.
You may request correction of any inaccurate or incomplete Personal Data we hold, including contact details or residential address.
You may request deletion of your Personal Data where it is no longer necessary, subject to overriding legal or regulatory retention obligations.
You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Where processing is based on your consent or a contract, you may request a structured, machine-readable copy of the data you have provided to us.
You may object to processing of your Personal Data carried out on the basis of legitimate interests, including direct marketing communications.
Important: Some rights are subject to legal limitations. For example, we cannot delete transactional records that we are legally required to retain. Where we are unable to comply with a request, we will explain the reason in our response.
The ari303 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect, process, or retain the Personal Data of any person under the age of 21.
Age verification is enforced as part of the KYC process. Where ari303 has reasonable grounds to believe that a registered player is under 21 years of age, the account will be immediately suspended, all activity voided, and the matter escalated to our compliance team. Any deposits made by a minor will be returned in accordance with our regulatory obligations, and no winnings will be paid out.
If you are a parent or guardian and believe that a minor may have accessed or used the Platform, please contact us immediately at [email protected] so that appropriate action can be taken without delay.
ari303 operates as an internationally licensed platform, and certain operational functions — including identity verification, payment processing, and platform infrastructure — may involve the transfer of your Personal Data to service providers or facilities located outside of Malaysia.
Where such transfers occur, ari303 ensures that appropriate safeguards are in place to protect your Personal Data to a standard at least equivalent to that required under applicable Malaysian data protection principles. These safeguards include contractual data processing agreements with all third-party service providers involved in such transfers, incorporating data protection obligations consistent with international best practice.
ari303 will not transfer your Personal Data to countries or territories that do not offer adequate data protection standards without first implementing appropriate protective measures.
ari303 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered players via the email address associated with their account and/or by way of a prominent notice on the Platform.
The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to remain informed of how we handle your Personal Data. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
Version Control: Prior versions of this Privacy Policy are available upon request by contacting our support team. This ensures a full record of your rights and our obligations at any given point in time.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by ari303, please contact us through the following channels:
When submitting a data subject rights request, please provide your registered username and the email address associated with your account to allow us to verify your identity and locate your records efficiently. ari303 will not action a data rights request without first confirming the identity of the requesting party.
We are committed to responding to all privacy-related enquiries promptly, professionally, and with full respect for your rights as a player and as a Data Subject.
A plain-English summary of the key privacy protections that ari303 maintains for every registered player on the Platform.
Every connection between your device and ari303 is protected with bank-grade SSL encryption. Your payment details, KYC documents, and login credentials are never transmitted in plain text.
ari303 does not sell, rent, or trade your personal information to advertising networks, data brokers, or any commercial third party. Your data is used solely to deliver and improve our platform services.
You can request a copy of all Personal Data we hold about you, or ask for its deletion at any time. Requests are handled by our compliance team within 30 days — no unnecessary friction.
Identity documents submitted for verification are encrypted at rest, accessible only to authorised compliance personnel, and retained only for the minimum period required by regulatory obligations.
All financial transactions — including Touch 'n Go eWallet, DuitNow, FPX, Maybank, and USDT TRC20 — are processed through compliant, regulated payment partners under strict data sharing agreements.
Promotional communications are sent only where you have given explicit consent. You can withdraw marketing consent at any time — easily, without affecting your account status or access to the Platform.
Our compliance team and live support agents are available 24/7 to assist with any privacy-related queries, data access requests, or account concerns. Alternatively, explore our other policy documents below.
For players aged 21 and above only. Please play responsibly.